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海运论坛 -> 外贸课堂 -> English Salon -> 老外的 抱怨信件 谁有兴趣 看看?
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sunny520


头衔:海军校官海军校官

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老外的 抱怨信件 谁有兴趣 看看?


Thanks so much for the samples that you sent.

It is unfortunate that we now wasted so much money on air freight such

poorly executed samples.



The first samples that you sent us, were perfect and that is what we

planned our collection for. You never stated at that time that you could

not accomplish such beauty.



We know that in China today the glass blowing skills are incredible. It

is amazing to us what has been accomplished as the glass industry in

China has evolved. In fact, when we visited your stand on our last trip

we were very impressed. We loved the hand crafted glass studio and

skilled artisan feeling that you showed and sampled to us.



Today's samples are nothing like what you sold us.



1) FILTHY DIRTY

Please do not tell me that skilled artisans are needed to clean glass.

How can you need filthy dirty glass?



2) RE: ZBZ102-ASST

A) COLORS NOT THE SAME AS SAMPLES. NEEDS TO HAVE THAT BEAUTY

B) FILTHY

C) GLASS QUALITY NOT CLEAR ENOUGH LIKE ORIGINALS. I CAN SEE THIS

ESPECIALLY IN THE CLEAR GLASS WHICH BEFORE WAS CLEAR AND CLEAN AND NOW

IS YELLOW AND APPEARS TO BE RECYCLED OR MIXED WITH SOME OTHER COLOR BY

MISTAKE

B) TOPS NOT FLAT AND NOT CONSISTENT ENOUGH



3) ZBZ101-ASST

a) Size and shape much different than original

b) FILTHY

C) Your new samples today are skinny and hungry and sad. Original was

fat and happy!!!!

D) Opening on original grounded carefully like an artist



4) zbz100-asst

a) Filthy





We have been buying glass in China for over 20 years. We understand

fully what you say about a skilled worker vs a non skilled worker. But

remember that an unskilled worker can clean the glass!!!! In addition,

you are selling art glass not mass production glass. Therefore you need

to have the skilled workers shown and taught what to do. I am guessing

they were not.


2008第三届全球海运峰会暨海运物流洽谈对接会即将召开!详情点击进入。

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[楼 主] | Posted: 2007-04-04 12:30 顶端
幻幻一九八四



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这是真的?外贸邮件?
呵呵 满搞的 其中有一句真是体现老外的幽默
C) Your new samples today are skinny and hungry and sad. Original was fat and happy!!!!
还4个感叹号一刚


2008第三届全球海运峰会暨海运物流洽谈对接会即将召开!详情点击进入。


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日上三竿我独眠,谁是神仙,我是神仙。
[1 楼] | Posted: 2007-04-04 16:29 顶端
kathyli



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customer complain!!!
it's very very hard for our process.................................

if so,do you have reply this E-mail?


2008第三届全球海运峰会暨海运物流洽谈对接会即将召开!详情点击进入。


[2 楼] | Posted: 2007-04-06 14:31 顶端

海运论坛 -> English Salon



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